Go read this look into how Amazon failed to secure customer personal data



A brand-new examination from Wired explains a stunning lack of concern for client information at ecommerce giant Amazon.com, where workers took benefit of the defective system to search for celebrities' purchases, to name a few violations. It appears that despite Amazon's proclaimed customer-first mindset, company authorities cannot focus on protecting its customers' most individual information. Client purchase backgrounds were available to Amazon's global customer support group, with little security or guidance to prevent the employees' snooping


One previous solution associate, that asked for anonymity, said he remembered associates searching for the purchases of Kanye West and movie celebrities from the Avengers movies, also scoping out a couple of dildos in a particular celebrity's purchase log. Various other staffers remembered colleagues searching for ex lovers and sweethearts or boyfriends. "Everyone, everyone did it," a previous customer support supervisor says. They just weren't supposed to, of course.


Eventually, allegations of workers viewing vendor information to develop Amazon's own items triggered questions about the company's integrity. Throughout an antitrust listening to in 2020, previous Amazon.com CEO Jeff Bezos urged that workers do not access that information but said he could not guarantee that the plan prohibiting workers from doing so had not been broken.


Wired's examination is a deep dive that shows how your information can go to risk if a huge company mismanages interior access to it or carelessly fallen leaves it available to outsiders. However Amazon.com is often placed among one of the most relied on companies on the planet, this Wired tale brings into question whether it is deserving of that trust from its customers.

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